So-Young Kang, Chief Energizer at Gnowbe, on the changing face of adult learning, as skills (not educational certificates), become the new currency in today’s job market. Responding to industry’s push away from educational achievements, developers are now looking deeper into areas like behavioural design. With the aim to understand how to deliver a better, adult-oriented learning experience, resulting in better outcomes – in some cases 10-15x higher in areas like course completion. Have adult learners been mis-taught until now?